Privacy Policy

We collect information you provide directly to us, such as when you create an account, use our journaling features, or contact us for support. This includes your email address, name, journal entries, mood tracking data, photos, and any other content you choose to share.

We automatically collect certain information about your device and how you use our Service, including device information, IP address, app usage patterns, and performance data. We use this information to improve our Service and provide you with a better experience.

We use cookies and similar technologies to enhance your experience and analyze usage patterns. You can control these preferences through your device settings.

We use your information to provide, maintain, and improve our journaling service. This includes processing and securing your journal entries, enabling mood tracking and insights, providing goal setting features, sending personalized reminders (with your consent), and facilitating data backup across your devices.

We also use your information to communicate with you about service updates, provide customer support, and send marketing communications only with your explicit consent. We may use anonymized data to analyze usage patterns and improve our Service.

We may use your information to comply with legal obligations, respond to legal requests, protect our rights, and prevent misuse of our Service.

We do not sell, trade, or rent your personal information to third parties. Your journal entries and personal data are never sold to advertisers or data brokers.

We may share information with trusted service providers who help us operate our Service, such as cloud storage providers, analytics services, and customer support platforms. All service providers are contractually bound to protect your information and use it only for the purposes we specify.

We may disclose your information if required by law, court order, or government request, or if we believe it's necessary to protect our rights, prevent fraud, or ensure user safety.

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction. We will notify you of any such change in ownership.

Your journal entries and sensitive data are protected using industry-standard encryption. All data transmitted between your device and our servers is encrypted using TLS 1.3, and all stored data is encrypted using AES-256 encryption. Data stored on your device uses device-level encryption.

We implement comprehensive security measures including regular security audits, access controls, secure data centers, and employee training on data protection. We prioritize your privacy by storing data locally on your device when possible and using encrypted cloud backups with reputable service providers.

You can help protect your account by using a strong, unique password, enabling two-factor authentication if available, keeping your app updated, and not sharing your login credentials.

We retain your data for as long as your account is active. You can delete individual journal entries or your entire account at any time. Deleted data is permanently removed within 30 days, though it may remain in secure backups for up to 90 days to ensure we can recover accidentally deleted content.

We may retain certain information for legal compliance or legitimate business purposes, such as anonymized usage analytics for up to 2 years to improve our Service.

Our Service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately so we can delete such information.

Your information may be transferred to and processed in countries other than your own. We ensure that such transfers comply with applicable data protection laws and implement appropriate safeguards, including Standard Contractual Clauses for transfers outside the EEA.

By using our Service, you consent to the transfer of your information to countries that may have different data protection laws than your country of residence.

You have the right to access, correct, delete, or port your personal information. You can also object to certain processing activities and withdraw consent for optional processing. To exercise these rights, you can use the privacy settings within the app, contact us through our support channels, or use our contact form.

We will respond to your request within 30 days and may require verification of your identity.

We use cookies and similar tracking technologies to enhance your experience, analyze usage patterns, and improve our Service. Cookies are small data files stored on your device that help us remember your preferences and understand how you interact with our website.

Types of cookies we use:

• Essential Cookies: These are necessary for the website to function properly and cannot be disabled.
• Analytics Cookies: We use Google Analytics to understand how visitors use our website, which helps us improve our content and user experience.
• Performance Cookies: These help us understand how our website performs and identify areas for improvement.

You can control cookie preferences through your browser settings. However, disabling certain cookies may affect the functionality of our website. Most browsers allow you to refuse cookies or delete them, but this may impact your experience on our site.

For more information about cookies and how to manage them, please refer to the help documentation for your preferred browser.

Our Service may contain links to third-party websites or integrate with third-party services. This Privacy Policy does not apply to these third-party services. We encourage you to read the privacy policies of any third-party services you use.

If you have any questions about this Privacy Policy or our data practices, please use our contact form.